Large retailers like Walmart go through a lot of merchandise in a day, and stores often have to restock and perform other routine tasks while customers are still in the building, especially when stores are open to customers 24 hours a day. As Walmart employees move pallets and operate equipment in the aisles, the retailer has a legal responsibility make sure that it is done in a way that won’t cause harm to customers. However, accidents and oversights happen even when stores have safety standards in place—and when those accidents happen because the store “messed up,” the victims who get hurt can hold Walmart responsible.

How Merchandise and Equipment Become a Potential Danger to Walmart Shoppers

Walmart and its employees are responsible for the safe operation of forklifts and adherence to standard safety guidelines for moving merchandise, but people are still sometimes injured by:

  • Accidents with forklifts, floor cleaners, and other equipment. If employees aren’t paying attention, or if something goes wrong during operation, customers can be hurt by the forklifts and other equipment used to move and place merchandise in the store. Customers may be hurt by the equipment itself or by merchandise carried on the equipment.
  • Falling merchandise. As employees move full pallets around the store or place products on high shelves, shoppers can be hurt by items falling from the forklift, falling from pallets, or sitting precariously.
  • Unattended pallets and equipment. Pallets that are left in aisles without warning, ladders left leaning against shelving, and unsupervised forklifts or dollies can all create hazards for customers, especially when customers don’t expect to run into obstacles.

Retailers Should Take Reasonable Precautions When Moving Merchandise and Operating Equipment

Stores can take action to keep the premises reasonably safe for customers while merchandise is moved and stocked, and what it really boils down to in most cases is paying attention to:

  • Store premises. There are a lot of ways that stores take precautions when moving or storing merchandise, which might include adding netting on pallets and shelving, cordoning off aisles where forklifts and floor cleaners are operating, and maintaining regular inspections for potential problems.
  • Store employees. Walmart should make sure that its merchandising employees and forklift operators are appropriately screened, trained, and supervised to ensure customer safety while the store is restocked.


When Walmart stores ignore these important steps and safety precautions, customers can be seriously hurt—or even killed—during an ordinary shopping trip. However, the law protects people who are hurt in situations caused by store or employee negligence.

Getting Help After You’ve Been Hurt at a Walmart Store

You don’t necessarily have a claim to compensation just because you have been hurt while shopping at or visiting a Walmart store, but the company is known to fight even legitimate claims of injury due to mistakes, recklessness, and other forms of negligence. If you have any questions about your rights, it is wise to seek experienced legal help as soon as possible. It’s not unusual for victims to accidentally wreck their claims or give up their rights before they understand their legal options, but you can take a step to avoid making the same mistakes by reaching out to our Chicago legal team today with your concerns.

Almost everyone experiences a slip and fall accident at some point. We all have clumsy moments, tripping over something or falling down when we are not paying attention to where we are walking. Most of the time, we escape with a minor bump or scrape and a bruised ego. However, when it comes to senior citizens, a Chicago slip and fall accident may prove devastating and costly. Following are the costs associated with a slip and fall accident for a senior citizen:

Financial Costs – Medical costs can pile up for an elderly individual, injured in a Chicago slip and fall accident. Doctor visits, hospital bills, ongoing rehabilitation costs, and medication can become very expensive.
Medical Consequences – Slip and fall accidents can cause serious injuries. Hip fractures are the most common and are often accompanied by medical complications like blood clots, infection, and pneumonia. Other serious injuries that may result from a slip and fall accident are broken bones, traumatic brain injury, and internal organ damage.
Loss of Independence – After a Chicago slip and fall injury, many seniors are no longer able to live independently. Some may require the services of a home health aide to provide medical care and help them perform daily activities. Others may need to move to an assisted-living facility or nursing home. This loss of independence can have a significant emotional and psychological impact on an elderly individual.

If you or a loved one suffered a slip and fall injury due to the carelessness or negligence of another party, a Chicago premises liability attorney at Lane Brown, LLC can help. Our skilled and compassionate attorneys will take the time to understand your case, answer your questions, and help you to understand your legal options. Give us a call today at 312-332-1400 to schedule your free case review. You have nothing to lose and everything to gain.

On June 16, 2013, the Illinois appellate court for the fourth district held that the City of Springfield may be responsible and liable for ankle injuries sustained by a woman who slipped into a pothole while she was walking around her parked vehicle after placing an item in the passenger seat.  The vehicle was lawfully parked near a curb on a city street.  The court held that the injured woman was an “intended user” of the portion of the street where the injury occurred.  Therefore, the city of Springfield was not immune from liability for allegations that it failed to maintain its streets in a reasonably safe condition.

Lane Brown, LLC has handled numerous cases against cities and other governmental entities for for their failure to maintain premises. We have been very successful in overcoming their various defenses including the immunity they often claim.

If you or a loved one has suffered injury as a result of the unsafe condition of public or private property, you may be able to take action. Please contact the attorneys of Lane Brown, LLC, or call us at 312-332-1400 to speak with us about your options. We can help. To learn more about Lane Brown, please visit our website at


Get Answers, Contact Us Now REQUEST A CONSULTATION
OR CALL NOW 312-332-1400