What Not to Say to an Insurance Adjuster After a Crash

October 8, 2014

The insurance adjuster calls and he seems nice enough. He seems interested in how your injuries are affecting your life and eager for you to make a full and fast recovery. Unfortunately, you can’t trust him. The insurance adjuster assigned to your case is not looking out for your best interests. Instead, he is looking out for the best interests of his employer, the insurance company, and it is in the insurance company’s best interests to get you to settle for as little as possible.

Refrain From Saying These Things

Regardless of how friendly the insurance adjuster is, it is important that you don’t say:

  • “Oh, I’m fine.” This makes it sound like your injuries are not serious. There is no benefit to being tough or minimizing your injuries.
  • “I think I can return to work on Monday.” Don’t guess. You can return to work when you have medical clearance to do so.
  • Sure, that number sounds fine. I agree to that settlement.” Once you agree, you may be unable to recover additional damages for your injuries.


There are many other similar things that you can say that can potentially hurt your case.

But There Is One Thing That Won’t

There is one simple thing that you can say that will not jeopardize your recovery: “Please call my attorney.”

Have you been hurt on a local road such as State Street, or a major interstate such as I-94 in Chicago? How did you handle the insurance company? Is there anything that you wish you hadn’t said? Please leave a comment and share your thoughts with someone who might just be starting the recovery process after a serious car accident.


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